Where are the scissors?

Austrian Airlines sent me a satisfaction survey today. I figured I’d fill it, after all, I travel with them often, they are partners of WordCamp Europe 2016, and I hate their latest tariff changes when they started selling tickets with not checked-in luggage.

After a few classic questions rating statements from “I strongly disagree” to “I strongly agree” I ended on this one, that to be fair I had a hard time believing was true:

I mean, for once, if I had to hold something that heavy I’d put gloves on, but also, more seriously, Austrian, really?

No, I mean, like… really???

By Paolo Belcastro

As a true European nomad, and after Italy, France, and Switzerland, Paolo currently lives in Vienna, from where he leads the Spectrum Division for Automattic and the WordCamp Europe 2017 crew. When not thinking about WordPress, he is usually absorbed by his other passion, photography. Paolo lives online at

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