Where are the scissors?

Austrian Airlines sent me a satisfaction survey today. I figured I’d fill it, after all, I travel with them often, they are partners of WordCamp Europe 2016, and I hate their latest tariff changes when they started selling tickets with not checked-in luggage.

After a few classic questions rating statements from “I strongly disagree” to “I strongly agree” I ended on this one, that to be fair I had a hard time believing was true:

Screen Shot 2016-04-29 at 11.54.23

I mean, for once, if I had to hold something that heavy I’d put gloves on, but also, more seriously, Austrian, really?

No, I mean, like… really???

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By Paolo Belcastro

Paolo is a modern nomad: after Italy, France, and Switzerland, he now lives in Vienna, Austria from where he works on Automattic's Jetpack and .blog products. Passionate photographer, he also dedicates his free time to his family, cats, and hobbies. Working remotely since 1994, managing distributed teams since 1998, he firmly believes that remote work is the key to peaceful coexistence for 10 billion humans.

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